Report Cyber Incident

Immediate response for active cyber attacks and security breaches

24/7 Emergency Hotline: +231 (90) 909 4712

Secure Incident Report Form

All information is encrypted and handled according to strict confidentiality protocols

Select Incident Priority

Critical

Active attack, data breach in progress, ransomware encryption

High

Recent breach, suspicious activity, unauthorized access detected

Standard

General inquiry, phishing attempt, security concern

Reporter Information

Incident Details

Impact Assessment

Evidence & Attachments

Drag and drop files here or click to browse

Accepted: Screenshots, logs, emails, documents (Max 50MB per file)

Law Enforcement & Notifications

What happens next? Our incident response team will review your submission and contact you within 2 hours for critical incidents, 24 hours for others.

Reporting Guidelines

Before Reporting

  • Do not delete any evidence
  • Preserve system logs and files
  • Take screenshots if safe to do so
  • Isolate affected systems if possible

What to Include

  • Detailed timeline of events
  • IP addresses and domains involved
  • Email headers for phishing
  • Transaction details for fraud

Response Timeline

  • Emergency: Response within 1 hour
  • High Priority: Response within 4 hours
  • Medium Priority: Response within 24 hours
  • Low Priority: Response within 72 hours

Other Reporting Options

  • 24/7 Emergency Hotline
  • Secure Email: report@bci.com
  • Encrypted Messaging Available
  • In-person reporting by appointment